Spark Connect

Enquiry Management

Ignite Your Growth with Spark Connect

Tired of missing valuable enquiries and struggling to keep up with customer demands?

Spark Connect offers a range of bespoke enquiry management services designed to help care homes like yours thrive. Our experienced team understands the unique challenges of the care sector and is dedicated to providing a professional, warm, and empathetic service that reflects your brand's values.

Why Choose Spark Connect Enquiry Management?

Never Miss an Opportunity

Our dedicated team handles all your calls, ensuring every enquiry is captured and converted into a potential admission.

Care Sector Expertise

We have extensive experience in the care home sector, allowing us to answer calls as if they were coming directly to your home.

Increase Show Rounds

We actively encourage potential customers to visit your home, boosting your chances of securing admissions.

Seamless Communication

We provide email confirmations and calendar invites to both your home and the caller, streamlining the enquiry process.

Data-Driven Insights

Receive weekly performance reports to track your progress and identif areas for improvement.

Flexible Plans

Choose from ailored to your specific needs and budget.

Starter

Ideal for small care homes looking to capture missed calls and get started with enquiry management

Telephone Call Forwarding Monthly Rolling Contract Cancel Anytime

inc. 55 mins / month

£75 pm

Additional time £1.41/min
+ £45 setup

Growth

Perfect for growing businesses seeking appointment booking and voicemail services

Starter Plus

Appointment Booking
Voicemail Monthly Reporting

inc. 120 mins / month 

£150 pm

Additional time £1.34/min
+ £45 setup

Most Popular
Pro

Advanced enquiry management for high-performance organisations

Growth Plus

Call Recording Monthly Review

 inc. 300 mins / month

£300 pm

Additional time £1.27/min
+ £45 setup

Enterprise

Comprehensive enquiry management dedicated account manager & monthly strategy reviews

Pro Plus

Overall Strategy Success Metrics

inc. 900 mins / month

£900 pm

Additional time £1.20/min
+ £45 setup

Your Partner in Care Home Success

Partner with Spark Care to ignite your growth and deliver exceptional customer experiences. Contact us today to learn more about our services and how we can help your care home thrive.

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