Enquiry Management
Ignite Your Growth with Spark Connect
Spark Connect offers a range of bespoke enquiry management services designed to help care homes like yours thrive. Our experienced team understands the unique challenges of the care sector and is dedicated to providing a professional, warm, and empathetic service that reflects your brand's values.
Why Choose Spark Connect Enquiry Management?
Never Miss an Opportunity
Our dedicated team handles all your calls, ensuring every enquiry is captured and converted into a potential admission.
Care Sector Expertise
We have extensive experience in the care home sector, allowing us to answer calls as if they were coming directly to your home.
Increase Show Rounds
We actively encourage potential customers to visit your home, boosting your chances of securing admissions.
Seamless Communication
We provide email confirmations and calendar invites to both your home and the caller, streamlining the enquiry process.
Data-Driven Insights
Receive weekly performance reports to track your progress and identif areas for improvement.
Flexible Plans
Choose from ailored to your specific needs and budget.
Ideal for small care homes looking to capture missed calls and get started with enquiry management
Telephone Call Forwarding Monthly Rolling Contract Cancel Anytime
inc. 55 mins / month
£75 pm
Additional time £1.41/min
+ £45 setup
Perfect for growing businesses seeking appointment booking and voicemail services
Starter Plus
Appointment Booking
Voicemail Monthly Reporting
inc. 120 mins / month
£150 pm
Additional time £1.34/min
+ £45 setup
Pro
Advanced enquiry management for high-performance organisations
Growth Plus
Call Recording Monthly Review
inc. 300 mins / month
£300 pm
Additional time £1.27/min
+ £45 setup
Comprehensive enquiry management dedicated account manager & monthly strategy reviews
Pro Plus
Overall Strategy Success Metrics
inc. 900 mins / month
£900 pm
Additional time £1.20/min
+ £45 setup
Your Partner in Care Home Success
Partner with Spark Care to ignite your growth and deliver exceptional customer experiences. Contact us today to learn more about our services and how we can help your care home thrive.